At Synthetic Television LLC, we respect your privacy and are committed to protecting your personal data. If you wish to have your account and all associated data permanently deleted from our systems, you can submit a data deletion request. This document explains how to make such a request and what to expect during the process.
How to Request Data Deletion
To request the deletion of your account and all associated data, please follow these steps:
- Send an Email to Our Support Team:
- Compose an email to [email protected] the subject line: “Request for Account and Data Deletion”.In the body of the email, include the following information:
- Your full name.The email address associated with your account.A clear statement requesting the deletion of your account and all associated data.Any additional details that may help us identify your account (e.g., username, phone number, etc.).
- Compose an email to [email protected] the subject line: “Request for Account and Data Deletion”.In the body of the email, include the following information:
- Verification of Identity:
- For security purposes, we may need to verify your identity before processing your request. We may contact you to request additional information or documentation.
- Processing Your Request:
- Once we receive your request and verify your identity, we will begin the deletion process.
- Please note that this process may take up to 90 days to complete, depending on the complexity of the request and the volume of data associated with your account.
- Confirmation of Deletion:
- Once your account and data have been deleted, we will send you a confirmation email.
What Data Will Be Deleted?
When you request account deletion, the following data will be permanently removed from our systems:
- Your account information (e.g., name, email address, username, etc.).
- Any content you have created or uploaded (e.g., stories, images, comments, etc.).
- Usage data and activity logs associated with your account.
- Any other personal data we have collected about you.
Exceptions to Data Deletion
Please note that certain data may not be deleted if we are required to retain it for legal, regulatory, or legitimate business purposes. For example:
- Data required to comply with legal obligations (e.g., tax records, transaction history).
- Data necessary for resolving disputes or enforcing our terms of service.
- Anonymized or aggregated data that cannot be linked back to you.
Contact Us
If you have any questions about this process or need assistance, please contact our support team at [email protected]
Effective Date
This policy is effective as of 2/24/2025 and may be updated from time to time. Please check this document periodically for any changes.
This document provides a clear and professional way for users to request data deletion while ensuring compliance with privacy regulations like the General Data Protection Regulation (GDPR) or the California Consumer Privacy Act (CCPA). You can customize it further to match your company’s branding and specific requirements.
